Privacy Policy
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We respect each consumer's opinion and choice regarding their privacy online and offline.
The following policies disclose
our information gathering and dissemination practices for our online Chesapeake Bay Crab Cakes & More site and our offline Chesapeake Bay Crab Cakes & More print
catalog.
If you have any questions regarding privacy issues after consulting this page please contact us at: Chesapeake Bay Crab Cakes & More 10711 Red Run Blvd. Suite 115 Owings Mills, MD 21117 24 hr. Ordering: 1-800-282-CRAB (2722) Customer Service: 1-800-282-2722 9:00 AM to 5:00 PM, ET, Monday-Friday What information is collected and how is it used when I visit Chesapeake Bay Crab Cakes & More Online? We may use this information to help diagnose problems with our server and to administer our Web site. We may collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as mailing address so that we may serve relevant marketing offers to you via direct mail. If you do not want us to collect information about you, please contact us via email at info@cbcrabcakes.com to opt out. In addition, we aggregate information on the pages that consumers access or visit and use the information to improve the content of our Web page. The personal information that we collect directly from you and from third parties are used to communicate with you, process your orders and assist in providing a more personalized shopping experience. What are "Cookies" and how are they used? "Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. We use cookies to record session information, such as items that consumers add to their shopping cart. We have relationships with third parties who may collect or receive information directly from the cookies placed by our Service on your computer to assist in analyzing our business and customers and to provide advertisements that may be of interest to you. What information do you collect when I place an order, request a catalog or other information? When placing an order for merchandise or for a catalog or general information, we request and collect as necessary your: e-mail address, name, street address, delivery address if different, City/Sate/Zip, telephone number and credit card number and expiration date (orders only), products purchased, promotional coupons and gift cards if applied. Gift message and recipients name, address and telephone number are collected as well as network and device information. You have the right to delete or restrict the use of your personal information. Please notify us of your choices by emailing info@cbcrabcakes.com How will Chesapeake Bay Crab Cakes & More use the information I provide? The information we receive allows us to tailor our product offer and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information. The information you supply to us is added to our customer database. You may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings from us, please contact us at the address, telephone numbers, Fax number or e-mail above and specify "Do Not Mail Chesapeake Bay Crab Cakes & More Catalog" in your communication along with your exact name and address. We occasionally make our customer list of postal addresses available to a select group of companies whose products you may find of interest. We also share personal information with third party marketing partners for commercial purposes. If you do not wish to share your data with third party companies, please contact us at the address, telephone numbers, Fax number or e-mail above and specify " Opt-out of Third Party Sharing" in your communication along with your exact name and address. We periodically email our customer list about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, simply click the "unsubscribe" link on any promotional email you receive from us, or click here to go to our unsubscribe page. Please note: In order to process your purchases we may send you a confirmation email or we may contact you by mail or telephone if we have questions about your order.
In some instances, we may use third party companies to help us provide our products and services to you, to assist us in managing customer information, to fulfill promotions and to communicate with you. Some of these companies are given access to some or all of the information you provide to us, and some may use cookies on our behalf. These companies are restricted from using your information in any manner other than in helping us to provide you with the products and services available from us.We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
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